Meet the Team

I’ve worked in the hotel industry for over 17 years, starting out as a part-time Food & Beverage Assistant before moving through C&B and achieving my first General Manager role in 2021. I have a very strong background in F&B operations, along with C&B, where I’ve overseen everything from large banquets to weddings.

As a leader, I’m team-focused, results-driven, and above all guest-driven. What I love most about my job is making sure every guest journey is memorable, while ensuring my team and I have fun along the way. Around the hotel, I’m known as the resident ‘tinkerer’. I like to fix things so that nothing ever gets in the way of a great guest experience.

With over 8 years in the hotel industry, I’ve grown through every step. Building my skills, confidence, and love for hospitality along the way. Now, as Operations Manager, I’m proud to lead a dedicated team that works hard behind the scenes to create seamless, memorable experiences for every guest.

I’m deeply committed to the smooth, day-to-day running of the hotel and the success of every guest experience.

The best part of my job is helping nervous couples transform into confident newlyweds. I take pride in managing the details so they can focus on the joy of their day. It’s an honour to play such a special part in a couple’s wedding day, guiding the flow of the day, supporting the team behind the scenes, and making sure everything runs effortlessly.

Hospitality certainly keeps me on my toes. Each day unfolds differently, bringing new challenges and chances to exceed expectations.

With over 13 years of experience in the hospitality industry, I’ve built my career from the ground up, working across fine dining restaurants, 4* hotels, weddings, and large-scale events. My passion lies in creating memorable guest experiences, combining attention to detail with a warm, professional approach. From the precision of fine dining service to the energy of managing weddings and events, I’ve gained a deep understanding of what it takes to deliver excellence on every occasion. Hospitality isn’t just my profession, It’s my craft and a genuine passion I continue to grow every day.

I bring over 20 years of customer service experience along with a strong background in hospitality. I pride myself on delivering a professional, empathetic approach in all aspects of my work. Before becoming the Hotel Services Manager, I worked as the Hotel Administrator and have been proud to be part of the Aston Hall team for nearly four years. I am dedicated to providing a seamless, high-quality experience for every guest and member of the Aston Hall team.

I’ve been in the hotel world for over 20 years now, and right from the start, as a trainee in a 5-star hotel. I knew the Rooms Division was where my heart was. I’ve spent the past eight years as Reception Manager here at Aston Hall Hotel, and I’m really excited to have just stepped into my new role as Rooms Division Manager which means I now oversee and support both the Reception and Housekeeping teams.

Although I’m British born, I’ve been lucky enough to live and work on two other continents and also spend 5 years in the Caribbean, which has given me so many experiences (and a bit of a mixed-up accent!). It also means the question I get asked the most is: “So, where are you from?” and I never get tired of answering it!

Starting my journey at Aston Hall as a Sales and Events Co-ordinator and now stepping into the role of Conference and Events Sales Manager, I’ve gained invaluable experience and grown a real passion for the industry. Along the way, I’ve discovered a genuine interest in the corporate events world, something I hadn’t expected, but now really enjoy.

From birthday parties, baby showers, and anniversaries to team-building days, conferences, and celebrations of life, no two events are ever the same, and that’s what I love most. Whether I’m meeting with clients face to face or supporting them over email, it’s a privilege to help bring their vision to life, whatever the occasion.
Regardless of whether the event is corporate or personal, I’m committed to ensuring every detail is prepared flawlessly. I prioritise strong client relationships and work closely with our operations and kitchen teams to guarantee seamless coordination behind the scenes.
For me, the heart of hospitality is connection, being a sounding board for ideas, offering support through emotional moments, or simply sharing a laugh while planning a special celebration. It’s those stories and relationships that make every day unique.

Favourite part of the job: Getting to know our clients and being part of their journey, no matter how big or small the event. What might feel like a simple task on my side could be a big moment for them, whether it’s celebrating a milestone or taking part in their first conference, so I love helping make those moments truly special.

Fun fact: I thrive in the hustle and bustle, especially during the festive season when the hotel truly comes alive!

I’ll be the one looking after your wedding planning journey, right up to your special day. With over 20 years of experience in hospitality, from food and beverage to front desk and now weddings, I’ve had the joy of helping couples bring their dream celebrations to life.

No two weddings are the same, and that’s exactly why I believe in offering a personal touch. You’re not just another bride and groom. Your story is unique, and your wedding day should be too.

I’m known around the hotel for being loud, smiley, and full of energy; in fact, they say the fire doors shuts itself when I laugh too loud! So come and experience it for yourself. I can’t wait to meet you and start planning something truly special.’